Back

      Topics

    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

    Write to us

    What to do if you are absent during delivery?

    With standard delivery (DHL), you will receive an email indicating where to pick it up, at a collection point, near your home. 

    Was this article helpful?