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Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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What services are available in-store?

Each Diptyque creation is part of a multisensory experience, extended in-store by a selection of services designed for you.

The Diptyque gift

Pre-composed gift sets
Create your own gift set
The 3-sheet wrap for each present
Selection of tissue paper and ribbon
Personalised engraving service
Initials service on gift set

The experience continues

Perfume refill service
Recycling service
Call & Collect
Click & Collect
In days
Free returns
After-sales support and advice

Find out more: [insert link to services page].

Go to the "Find your store" section to see the services offered by your store.

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