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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    What are the refund processing times?

    We commit to refunding you within a maximum period of 14 days from the receipt of your returned products.
    Once the refund is confirmed by email, the amount will appear on your bank account within 2 to 3 business days, depending on the processing times of your bank.

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