Can I exchange a gift?

If the gift was purchased in-store
You have 30 days from the date of purchase to exchange it for an item of equal or greater value, upon presentation of the receipt or gift receipt.
For the exchange to be accepted, your item must be in its original packaging, unopened, not personalised, and in perfect condition.
We invite you to contact your nearest store (excluding department stores) to arrange this exchange. Our teams will be delighted to assist you.

If the gift was purchased online
Only the person who made the purchase can initiate a return, and the refund will be made to the card used for payment.
To find out how to proceed, we invite you to consult our article: [Insert link “How can I make an online return?”]