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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

    Write to us

    Can I create a bespoke candle?

    We offer a semi-bespoke exceptional candle service, available exclusively in the Private Salons of our Maisons in Paris and London.

    This service allows you to create a unique candle from over 200 possible combinations of scents and finishes: 

    - Start by choosing from 25 decorations and stoneware finishes, crafted by the renowned Porcelaine du Lot Virebent factory, a long-standing partner of the Maison. Options include solid coloured enamels, precious finishes, or arty colour combinations

    - Complete your creation with one of our eight iconic scents: Figuier, Baies, Roses, Ambre, Feu de Bois, Tubéreuse, Mimosa or 34 Boulevard Saint-Germain

    Each candle is handcrafted, using traditional ceramic expertise. This service is available from €600. 

    Find out more here. 

    Appointments can only be made by phone via: 

    Maison Diptyque Paris - 11 rue Duphot, Paris. +33 1 86 70 85 38

    Maison Diptyque London - 107 New Bond Street, W1S 1ED London. +44 20 7199 8439 

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