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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    bottle engraved?

    Our engraving service allows you to add a personal touch to creations you wish to give as a gift, or to yourself.

    Available for the Maison’s most iconic items, engraving is offered in a selection of boutiques and on the website. 

    In boutique

    - Perfumes eligible for engraving include: 

    - Diptyque Essences

    - 75ml and 200ml Eau de Parfum 

    - 100ml Eau de Toilette

    - Solid perfumes

    - Engraving is completed in approximately 15 minutes.

     

    We invite you to check which boutiques offer this service via our “Find your boutique” section.

     

    Online

    - Diptyque Essences

    - 75ml Eau de Parfum 

    - 100ml Eau de Toilette

     

    Find them at this link.

     

    Delivery times may be extended in the case of engraving.

    In accordance with our returns policy, personalised products cannot be returned, exchanged or refunded. 

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