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    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

    Write to us

    Do you offer consultations to help choose a fragrance?

    We offer the Fragrance Consultation, an exclusive olfactory advice service available in Diptyque Maisons in Paris and London

    Together with one of our experts, you will explore your favourite notes and define your olfactory profile to find the fragrance that suits you. 

    The consultation fee is deducted from any purchase made on the same day. 

    This service is available by appointment only. To book or find out more, please visit this link.

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