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Tell us about your request using the form below. Our Customer Care team will endeavour to respond in 2 to 3 working days, with all the attention your message deserves. Our advisors are also available to help via email at customerserviceeurope@diptyqueparis.com, phone or instant message, between 10 am and 7 pm Monday to Friday, and between 10 am and 5 pm on Saturdays (excluding bank holidays).