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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    What are the delivery times, methods and fees?

    To offer you the best possible experience, several delivery options are available to you.

    In Europe 

    • Delivery within 2 to 6 business days with DHL International (excluding weekends and public holidays).

    • Average delivery times by country :

    • 2 to 4 days : Austria, Belgium, Bulgaria, Czech Republic, Germany, Spain, Croatia, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia.

    • 4 to 6 days : Cyprus, Denmark, Estonia, Finland, Greece.

    Shipping fees

    • Free on all orders over €99.

    • For orders under €99, the shipping cost is €15.

       

    The time of the order can make a difference 

    Any order placed before 12pm, Monday to Friday, is shipped the same day.
    In the case of personalized engraving, an additional delay of 1 to 2 working days may be necessary.

    Internationally 

    To find out about international delivery options, visit our dedicated sites via the country selector at the bottom left of your screen (on desktop) or in the footer (on mobile).  

    Delivery fees are indicated at the time of order, according to the option chosen.

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