What to do in case of absence during delivery?
With standard delivery (DHL), you will receive an email indicating where to pick it up, at a collection point, near your home.
Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).
Write to usWith standard delivery (DHL), you will receive an email indicating where to pick it up, at a collection point, near your home.