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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    What should I do if one of my items is delivered damaged?

    Please keep the package and take some photos

    • The outside of the box
    • The label
    • The damaged areas
    • The products damaged during transport

    Upon receipt of these elements, our team will offer you the most suitable solution: reshipment of the product or refund.

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