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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    What services are available in store?

    Each Diptyque creation is part of a multisensory experience, extended in store by a selection of services designed for you. 

    The Diptyque Gift

    • Pre-composed gift sets to offer
    • Create your own gift set
    • The 3-sheet fold to wrap each present
    • Selection of tissue paper and ribbon
    • Personalised engraving service
    • Initials service on gift set

    The experience continues

    • Perfume refill service
    • Recycling service
    • Call & Collect
    • Click & Collect
    • In-store pickup within 6 days
    • Free returns
    • Support and after-sales advice

    Learn more 

    Go to the “Find your store” section to find out which services are offered by your store. 

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