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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    What to do if my payment is declined?

    Your order is then automatically cancelled and you will not be charged. 

    We invite you to contact our Customer Relations Service who will assist you, if necessary, to place a new order safely. 

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