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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    Can I exchange an item purchased online in-store?

    If your item was purchased online, it must be returned via our website and not in-store.
    To find out the procedure, we invite you to consult our article how can I make an online return?

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