Can I get a refund for a gift?
The refund is made exclusively to the card used at the time of purchase. It is therefore sent directly to the person who placed the order.
Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).
Write to usThe refund is made exclusively to the card used at the time of purchase. It is therefore sent directly to the person who placed the order.