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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    What to do if my order tracking is not updating?

    We invite you to contact our Customer Service.

    An advisor will then check its progress with the carrier and assist you until it is successfully received.

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