How can I track my order?

As soon as your order is shipped, you will receive a confirmation email containing a tracking link. This link becomes active once your package is taken in charge by the carrier.

If you placed your order through your customer account

You can also track its progress in the "My Orders" section of your personal space.

If you ordered as a guest

The tracking link in the shipping email will allow you to follow your package.

Your order may go through several stages:

• Prepared: your order is being processed in our warehouse
• Shipped: your package has been handed over to the carrier
• Delivered: delivery has been confirmed