What to do if I have not received the shipping email?
Remember to check your spam or junk mail folders.
If nothing appears, we invite you to contact our Customer Service.
Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).
Write to usRemember to check your spam or junk mail folders.
If nothing appears, we invite you to contact our Customer Service.