Topics

    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

    Write to us

    Can I benefit from tax refund on my in-store purchases?

    You can benefit from a tax refund on your in-store purchases if you reside outside the European Union.

    The tax refund is processed directly in-store at the time of your purchase. You will be asked to present a valid passport. Our team will provide you with a tax refund form that you must have stamped by customs when you leave the EU, in order to obtain the VAT reimbursement.

    For any additional questions, our Customer Relations Service is available Monday to Friday from 10 am to 7 pm and Saturday from 10 am to 5 pm (excluding public holidays).

    Was this article helpful?