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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    Can I return an item ordered online?

    If you made your purchase on our website, you have 30 days from the delivery date to return it to us.
    Return conditions require that your items are: 
    - New and still sealed 
    - Kept in their original packaging
    - Not personalized
    - In perfect condition (not used, handled, or damaged) 
    Each returned item is carefully examined, in accordance with our quality standards, before the refund is approved.

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