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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    Can I be refunded to a different payment card than the one used for the purchase?

    For security reasons, the refund is only made to the card used to pay for the order.
    It is therefore unfortunately not possible to use another payment method.

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