Back

      Topics

    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

    Write to us

    Can I have my creations engraved?

    Available for the Maison's most iconic items, engraving is offered in a selection of boutiques and on the website. 

    In boutique 

    Products eligible for engraving include: 

    - Candles: small candles, classic candles, Les Mondes de Diptyque candles 

    - Home fragrance diffusers: Small size (100 ml) and classic model (200 ml) 

    We invite you to check which boutiques offer this service via our "Find your boutique" section. 

    Online 

    Engravable items include: 

    - Candles: classic candles, large candles (with the exception of the 34 boulevard Saint Germain candle), Les Mondes de Diptyque candles 

    Find them at this link. 

    In accordance with our return policy, personalized products cannot be returned, exchanged, or refunded.

    Was this article helpful?