Product advice
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What is the average shelf life of a skincare product once opened?
The shelf life varies depending on the product and its composition. We invite you to refer to the PAO (Period After O...
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Are there refills available for skincare products?
Some skincare bottles have been designed to last through every beauty ritual. A refill is all it takes to extend thei...
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How do I care for my diptyque candle?
During the first use, I recommend letting the candle burn for 2 or 3 hours, until the entire surface of the wax has b...
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Can I have my creations engraved?
Available for the Maison's most iconic items, engraving is offered in a selection of boutiques and on the website. In...
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What can I do if the glass of my candle turns black?
Black marks can be removed when the candle is extinguished using a cloth soaked in hot soapy water or by using La Dro...
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How can I take care of my candle?
An exceptional handcrafted creation, your Diptyque candle deserves the utmost care. Here are some tips to optimize it...
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How do I choose the right size for my candle?
It all depends on the size of the room you want to scent and the level of intensity you are looking for. Different fo...
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How does an Hourglass work?
The Hourglass is a unique object designed for close-proximity scent diffusion. To activate it, simply turn it over an...
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What is the difference between Eau de Parfum and Eau de Toilette?
Eau de Parfum is not simply an Eau de Toilette with a higher concentration.It is another interpretation of the olfact...
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Can I customize a fragrance gift box?
In-store, you can customize your gift box with a unique touch: your initials added to the box, choice of ribbon colou...
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Are Diptyque fragrances gender-free?
Diptyque takes an artistic approach to fragrance, extended through words and drawing. Freed from any notion of gender...
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What are your olfactory universes?
Diptyque invites you on a true sensory journey through four major olfactory families:- The citrus: they celebrate cit...
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How to apply perfume?
For a delicate and enveloping scent trailSpray the eau de toilette or eau de parfum from one shoulder to the other, p...
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What is the shelf life of a perfume once opened?
The shelf life of a perfume depends on several factors. Made with alcohol, it can be preserved for many years if prot...
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