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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    Can I have my perfume bottle engraved?

    Our engraving service allows you to add a personal touch to the creations you wish to give or to treat yourself.

    Available for the most iconic items of the House, engraving is offered in a selection of boutiques and on the website.

    In store

    The perfumes eligible for engraving include:

    - The Essences of Diptyque

    - Eau de Parfum 75ml and 200ml

    - Eau de Toilette 100 ml

    - Solid perfumes

    Engraving is done in approximately 15 minutes.

     

    We invite you to check which boutiques offer this service via our section « Find your boutique ».

     

    Online

    - The Essences of Diptyque

    - Eau de Parfum 75ml

    - Eau de Toilette 100 ml

     

    You can find them at this link.

     

    Delivery times may be extended in case of engraving.

    In accordance with our return policy, personalised products cannot be returned, exchanged, or refunded.

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