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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    Which items can be engraved?

    Available for the most iconic items of the House, engraving is offered in a selection of boutiques and on the website.

    In store

    Products eligible for engraving include:

    - Candles: small candles, classic candles, Les Mondes de Diptyque candles

    - Home fragrance diffusers: Small size (100 ml) and classic model (200 ml)

    - Perfumes: Exclusive perfumes, Eau de Parfums, Eau de Toilettes 100 ml, solid perfumes

    - Hand care: Comforting cleansing solution, Velvet emulsion, Exfoliating cleansing solution

    - Decoration: Flat Ribbed and Twisted candle holders (for classic and small model candles)

    We invite you to check which boutiques offer this service via our "Find your boutique" section

     

    Online

    Engravable items include:

    - Candles: classic candles, large model candles (except the 34 boulevard Saint Germain candle), Les Mondes de Diptyque candles

    - Perfumes: Exclusive perfumes, Eau de Parfums and Eau de Toilettes 100 ml

    Find them here.

    In accordance with our return policy, personalised products cannot be returned, exchanged, or refunded.

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