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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    How to know if a product is authentic?

    Diptyque products are sold only in our boutiques, on our official website diptyqueparis.com, and through authorised distributors.

    Items offered on unauthorised websites or at prices that are too attractive are very likely counterfeits or sites intended to fraudulently collect your personal and banking information.

    To find out our official points of sale, please visit here.

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