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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    What can I do if the glass of my candle blackens?

    Black marks can be removed when the candle is extinguished using a cloth soaked in hot water and soap or by using the La Droguerie multi-purpose spray.

    Make sure to not leave any moisture on the glass or the wax before relighting the candle.

    To learn more about caring for your candle, click here.

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