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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    What to do if you are absent during delivery?

    With standard delivery, you will receive an email indicating where to collect your parcel at a nearby collection point.

    If you have chosen express delivery, you are free to reschedule the delivery or have it handed over to a trusted person using the options offered by the carrier.

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