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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    What should I do if my order is delivered incomplete?

    We invite you to contact our Customer Service Department.

    To better understand the situation, an advisor may ask you for some additional information, such as photos of the package or a sworn statement.

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