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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

    Write to us

    How to place an order online?

    Browse our website and select the creations of your choice by clicking on “Add to cart”. 

    Once you have finished your selection, go to your “Cart” at the top right of the screen to complete your order. The site guides you step by step: 

    • Adjust the desired quantities if necessary
    • Select your samples (you can choose up to two)
    • Add, if you wish, a signature gift box, including careful packaging and a personalised message
    • Select your delivery method and payment option

    To learn more about delivery options and accepted payment methods, you can consult our dedicated page:  Shipping and Delivery.

    If you are undecided between several creations or are looking for personalised inspiration, our Customer Service team is available by phone, email, or live chat.

    To simplify your future purchases, we recommend creating an account. It allows you to more easily track your orders.

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