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    Write to us

    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

    Write to us

    How to reserve a product in store?

    You have two options. 

    By e-reservation

    • Go to the page of the product you are interested in
    • Click on “Availability in store”
    • Select the store of your choice
    • Enter your personal information, then confirm 

    You will receive a confirmation email once your request has been accepted.

    No payment is required online. It is made directly in the store upon collection.

    By phone

    You can reserve one or more products by phone by contacting the store of your choice directly. Our teams will be happy to assist you.

    No payment is required by phone. It is made directly on site upon collection.

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