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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    What to do if my payment is declined?

    Your order is then automatically cancelled and you are not charged. 

    We invite you to contact our Customer Relations Service who will assist you, if necessary, to place a new order safely. 

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