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    Write to us

    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    What are the refund timeframes?

    We commit to refunding you within a maximum of 14 days from the receipt of your returned products.
    Once the refund is confirmed by email, the amount will appear in your bank account within 2 to 3 working days, depending on the processing times of your bank.

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