Back

      Topics

    Write to us

    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

    Write to us

    Can I be refunded to a different payment card than the one used for the purchase?

    For security reasons, the refund is only made to the card used for the payment of the order.
    It is therefore unfortunately not possible to use another payment method.

    Was this article helpful?