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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    Are there refills available for skincare products?

    Some of our skincare bottles are designed to accompany your beauty ritual over time. A single refill is enough to extend their lifespan.

    The products eligible for refills are:

    - Softening & Comforting Hand Wash

    - Exfoliating Hand Wash

    - Velvet Hand Lotion

    These refills can be found in store and on our website, subject to availability.  

    You also have the option to reserve them in-store directly from the online product pages.

    Explore our refillable skincare products here.

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