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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    Which items can be engraved?

    Engraving is available for some of the Maison’s most iconic objects and offered in selected boutiques.

    Products eligible for engraving include:

    • Candles: Small candles, classic candles, Les Mondes de Diptyque candles

    • Home fragrance diffusers: Small size (100 ml) and classic model (200 ml)

    • Fragrances: Exclusive perfumes, Eau de Parfum, Eau de Toilette 100 ml, solid perfumes

    • Hand care: Softening and Comforting Hand Wash, Velvet Hand Lotion, Exfoliating Hand Wash

    • Decoration: Ribbed and Torsade candle holders (for classic and small candle models)

    We recommend checking which boutiques offer this service via our Find your Boutique section.

    Please note, in accordance with our returns policy, personalised products cannot be returned, exchanged or refunded.

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