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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    Where is the engraving service available?

    The engraving service is available exclusively in selected Diptyque boutiques.

    You can check which boutiques offer the service on this page.

    Please note that, in accordance with our returns policy, personalised products cannot be returned, exchanged, or refunded.

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