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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    Can I have my perfume bottle engraved?

    Our engraving service allows you to add a personal touch to creations you wish to give as a gift, or to treat yourself.

    Available for the Maison’s most iconic items, engraving is offered in selected boutiques and on the website. 

    In boutique

    - Perfumes eligible for engraving include: 

    - Diptyque Essences

    - Eaux de Parfum 75ml and 200ml 

    - Eaux de Toilette 100 ml

    - Solid perfumes

    - Engraving is completed in approximately 15 minutes.

     

    We invite you to check which boutiques offer this service via our “Find your boutique” section.

     

    Online

    - Diptyque Essences

    - Eaux de Parfum 75ml 

    - Eaux de Toilette 100 ml

     

    Find them at this link.

     

    Delivery time may be extended in the case of engraving.

    In accordance with our returns policy, personalised products cannot be returned, exchanged, or refunded. 

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