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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    Can I recycle a Diptyque perfume bottle or return it to a shop?

    The glass bottle and cardboard packaging are recyclable. You can place them in the appropriate recycling bins.

    If your fragrance is eligible, our advisors may offer to refill your bottle, subject to availability.

    We recommend checking which boutiques provide this service via our Find your boutique section.

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