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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    What can I do if the pump of my perfume is broken or lost?

    If your perfume was purchased in-store, our teams will welcome you on site for the repair of the pump or the replacement of your bottle.

    For a purchase made on our website, we invite you to contact our Customer Relations Service directly. 

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