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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

    Write to us

    How can I tell if a product is authentic?

    Diptyque products are sold exclusively in our boutiques, on our official website diptyqueparis.com, and through authorised retailers.

    Items offered on unauthorised websites or at unusually low prices are very likely to be counterfeits or sites intended to fraudulently collect your personal and banking information.

    To find our official points of sale, please visit here.

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