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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    Do you offer a personalisation or bespoke creation service for candles?

    We offer an exceptional demi-bespoke candle service, exclusively available in the Private Salons of our Diptyque Maisons in Paris and London.

    This service allows you to create a unique candle from more than 200 possible combinations of scents and finishes: 

    - 25 stoneware pot designs and finishes are available, made by the Porcelaine Virebent manufactory, a long-standing partner of the Maison. 

    - Each creation is then completed with a fragrance selected from eight iconic scents: Figuier, Baies, Roses, Ambre, Feu de Bois, Tubéreuse, or 34 Boulevard Saint-Germain, Mimosa, exclusive to this service, 

    Each candle is made to order by our candle maker in the south of France. 

     

    Bookings can only be made by telephone with: 

    Maison Diptyque Paris - 7 rue Duphot, Paris. +33 1 86 70 85 38 

    Maison Diptyque London – 107 New Bond Street. +44 20 7199 8439 

    Find out more about the Maisons

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