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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    How does the candle’s wax release its fragrance?

    The wax plays a key role in the fragrance. It is the combined expertise of the perfumer and the French master wax makers we collaborate with that brings a scented candle to life. The wax makers carefully adjust the wax blend, the concentration of fragrance, and select the perfect wick to ensure an even burn and the finest diffusion of the olfactory composition.

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