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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    What exclusive services and experiences can I find at Maison Diptyque?

    We offer a bespoke, intimate and creative experiences, built around three signature moments:

    – Create an Exceptional Semi-Custom Candle

    A workshop where you will create a unique, extra-large candle. Choose from a stoneware vessel crafted by the Virebent manufactory, available in 25 designs and finishes, and pair it with one of eight fragrances – including Mimosa, exclusive to Maison Diptyque. In total, nearly 200 combinations are possible.

    Discover all the details and book your experience here.

    – The Fragrance Consultation

    By appointment, enjoy a one-hour conversation with a fragrance expert to explore your olfactory preferences and discover your ideal scent from more than 40 fragrances. A personalised fragrance story is created based on your profile and favourite notes.

    Discover all the details and book your experience here.

    – The Workshop

    Gathered around a large artisan table, take part in creative, educational and hands-on workshops. With many variations throughout the year, experiences may include gift wrapping using Diptyque’s signature colourful tissue paper, the art of bouquet making, and encounters with talented creators and experts in the art of living. Led by fragrance specialists, these small-group sessions offer a playful and inspiring moment designed to spark the imagination.

    Discover all the details and book your experience here.

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