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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    How is my gift wrapped?

    Your gift is wrapped with the utmost care, regardless of the item it contains.

    The sense of colour and material, the delicacy of the gesture... The art of the Diptyque gift reflects attention to every detail.

    In store

    Depending on the chosen item, a harmony of colours and gestures transforms the wrapping into poetry. Each case comes with its own trio of tissue papers echoing the scented composition it contains. In the style of origami, the three-sheet fold has become a signature of the House.

    If you have chosen to create your gift set, it can be personalised with:

    • A combination of ribbons and tissue papers
    • The recipient’s initials hand-stamped using a handcrafted stamp
    • A card with your personal message

    Online

    If you have selected the “Signature Gift Box” option, this includes:

    • An iconic case adorned with a ribbon
    • A reusable fabric pouch in the House colours, for complementary sizes
    • If you wish, a card with your personal message

    The three-sheet fold is not available for your online purchases.

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