My candle doesn't burn evenly. Is it normal?

Your candle will burn evenly if you follow our candle care advice.

In order to ensure that your candle burns evenly, it is vital that you allow it to burn for 2/3 hours, or longer, for the first time you use it. Allow all the wax on the surface of the candle to melt fully. It is also important to avoid leaving your candle near a draught once lit and ensure that you trim the wick to 3 to 5 mm and recentre it (while the wax is still liquefied).