I had the wrong item delivered to me. What can I do about it?

We invite you to contact our Customer Relations team. An advisor will be happy to assist you with your query and will ask to send photos of your package including further information to help document it. The best resolution will be found for you. Please note that our advisers are at your disposal from Monday to Friday - 9.00 am to 6.00 pm and on Saturday - 9.00 am to 4.00 pm (excluding holidays).