What should I do if my product is faulty, broken or damaged?
If you notice that one of your products has a defect or received damaged, please do follow the procedure of return by mentioning the corresponding reason on our return form.
We encourage you to specify any element that could help us to understand the reason of your return or the defect that you noticed on the returned product.
You can also contact our Customer Care team. An advisor will be happy to help you with your query.
For more information please click here.