Services
Purchase remotely
Where can I get information and advice on Diptyque products?
Our team is at your disposal. We invite you to contact our Customer Care Service or call the +44(0)800 840 0010 from Monday to Friday - 9.00 am to 6.00 pm and on Saturday - 9.00 am to 4.00 pm (excluding holidays).
An advisor will provide any information you mi...
How can I order your products?
If you do not wish to come to the store, we offer a telephone sales and advice service at each of our stores or via our Customer Relations Department on +44 (0)800 840 0010.
You can choose to pick up your order in store by selecting the Click & Collect option ...
In-store services
Do you offer an tax-free service at your stores?
We don't offer a tax-free service at our stores.
If you need additional information, we invite you to contact our Customer Care Service. Our advisors are available from Monday to Friday - 9.00 am to 6.00 pm and on Saturday - 9.00 am to 4.00 pm (excluding holida...
How do I personalise a Diptyque product?
The Diptyque Maison has created an engraving service inspired by its history. Initials, a first name, a memorable date... A Diptyque candle or bottle of perfume makes a more meaningful gift when you have it personalised with an engraved message.
It is currentl...