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  • How is the site secured?
    Our systems, which are hosted in the United Kingdom , comply with the new GDPR regulation and guarantee the highest level of data protection and supervision in terms of hosting, network security, data flows and hardware. For more information, please see our pr...
  • What do you do with my personal data?
    Your data is used exclusively by Diptyque and will not be shared with any third parties under any circumstances. Personal data is used to keep you up to date with the brand’s latest news and developments, to invite you to attend previews and private events and ...
  • How can I modify or delete my account, my personal data ?
    You can change your personal information, your password and your subscription options at any time from your personal "My Account" area. If you need additional information or if you wish to delete your account, we invite you to contact our Customer Care Service ...
  • How can I keep up to date with the latest Diptyque news?
    You can subscribe to the newsletter by entering your e-mail address at the bottom of our homepage, under "Follow Diptyque". You can also follow us on social media. We are most active on Instagram, Facebook and Twitter/LinkedIn/Line/WeChat.
  • What measures do you use to ensure that payments are secure?
    We can confirm that the security of your data is our top priority. We use advanced encryption techniques to ensure that all transaction information is protected in accordance with the highest of standards. Transaction information includes your credit card infor...

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